Furusato Nozei Frequently Asked Questions

What kind of site is MOGUFULL? What can I do at MOGUFULL?

This is a Furusato Nozei portal site operated by a food trading company with a history of more than 110 years, born from the idea of ​​​​"discovering the food and charm of the region and spreading 'Japanese food' to the world." In the wake of the Furusato Nozei, we will tell you how regional industries are developing, along with the appeal of local food and various information in an easy-to-understand manner.

* Membership registration is required to apply for donations and use My Page. When you apply for donation for the first time, you will be guided to Membership registration. The procedure is easy, so please register.

I want to proceed with the membership registration, but I have not received the registration email.

If you do not receive an email from MOGUFULL , it may be due to the following reasons.
(1) You entered an incorrect e-mail address
(2) Your e-mail service is over capacity
(3) May be blocked by domain restrictions or spam filters.

There is a possibility that emails from MOGUFULL are blocked in your environment, so please make your settings so that you can receive emails from mogufull.jp. If you do not receive the registration confirmation email, please check your spam folder.

An error occurred when I clicked the URL for official registration in the registration email ([MOGUFULL] Member Temporary Registration Information).

The URL for official registration will become invalid after 24 hours have passed since it was issued, so an error will be displayed when you click it. It is necessary to complete the registration procedure within the "expiration date" under the URL for official registration. If you wish to continue Membership registration, please go through the registration procedure again.

Is it okay to apply with an address different from the registered address on the resident card?

Regarding the registration of your address, please pay attention to two points: "tax deduction" and "delivery address for the Gift of Thanks". When registering as a member, you must enter the correct information of the taxpayer. Please register your name and address as listed on your resident card for member information. If it is different from those in the certificate of residence, you cannot apply for tax deduction.
On the other hand, if you would like to deliver the Gift of Thanks to the place different from the address on your resident card, you can register in the "delivery address for the Gift of Thanks" field that appears on the screen when you apply for donation.

What can I do on My Page?

On My Page , you can change your member information and password, and view your donation history in MOGUFULL. You can re-apply from the information of the donation you applied before.

How can I check or change my registered member information?

To change your member information, please log in to My Page, select the item to view from "Confirm/change member information" on the menu bar, update the necessary information, and save it.

How can I delete my member account?

To delete your member account, please log in to My Page and select "Delete my account" from "Confirm/Change member information" on the menu bar.

What happens to my personal information when I delete my member account?

Membership information will be deleted when you delete your member account. Donation information will be stored as transaction information for a certain period of time under appropriate management based on legal compliance, and then deleted.

I deleted my member account, but I have not received the Gift of Thanks I paid nor the "One-stop Special System" application form. What happens?

Please be assured that your membership information will be deleted after you delete your member account, but the Gift of Thanks and "One-stop Special System" application form you have already paid/registered will be sent to you even after you delete your member account.

I can't Login in?

If you cannot log in to My Page , the possible causes are as follows.

① Mistype in the login e-mail address or password
⇒Please confirm again that alphanumeric characters are entered correctly including the uppercase and lowercase.

②If you don't know your login password
⇒On the login screen, please select "Click here if you forget your password" and enter your email address and other necessary information. An email for resetting password will be sent to you. Please access from the URL in the email and change your password. The URL is valid for 24 hours after it is issued.

③ MOGUFULL membership registration has not been completed to the end.
When registering as a MOGUFULL member, you may not have completed the registration process. Sorry for the inconvenience, but please register again.

I would like to change my Login email address and password.

Please log in to My Page , select "Change email address" or "Change password" from "Confirm/change member information" on the menu bar, update the necessary information, and save it.

I would like to donate, from where can I apply? Can I apply without member registration?

Membership registration is required to apply for donations. You can proceed to the member registration screen from My Page, or from the application form on the Gift of Thanks or Municipality page. After registering as a member, please enter the information required for donation.

I applied for a donation, but I haven't received a completion email.

If you do not receive an email from MOGUFULL, it may be due to the following reasons.

(1) Wrong email address was entered
(2) Your email service is over capacity
(3) Blocked by domain restrictions or spam filters

Your environment may block emails from MOGUFULL, so please set your device to be able to receive emails from MOGUFULL(mogufull.jp). If you do not receive the registration confirmation email, please check your spam folder.

Is it possible to cancel the donation or change/return the Gift of Thanks after completing the donation application?

In principle, since this is "donation", we do not accept cancellations, changes, or returns after completing the donation application. Please be careful not to make any mistakes such as names or duplicate applications.
*If you choose a payment method other than credit card payment, the application will not be completed and the information will be deleted if the deadline is passed without payment.

Can I change my name, address, email address, etc. after completing the donation application?

You can change your donation information only if the municipality has not sent the Gift of Thanks, One-stop Special System application forms, or donation certificates. You can check the details of your donation from My Page and change it if the "Change" button is displayed.
If the "change button" is not displayed, please contact the municipality directly.

I am not a Japanese citizen, but am I eligible for a donation deduction if I pay Furusato Nozei?

It can be used by foreign nationals regardless of their nationality as long as they work in Japan and pay resident tax and income tax.
The usage method is the same as when Japanese people use it.
*In order to receive a donation deduction using Furusato Nozei, please enter your official name as it appears on official documents such as your passport or residence card.
*"Individual number confirmation document" and "identity confirmation document" are required when filing a final tax return or applying for the One-stop Special System.

<When applying for donation deduction on final tax return>
If you wish to apply for a donation deduction on final tax return , you must file final tax return at the tax office in your place of residence during the reporting period from February 16th to March 15th of the year after you paid your hometown Furusato Nozei . The following documents are required in this case:

●Donation receipt certificate ●My number confirmation document and identity confirmation document ●Withholding tax slip ●Passbook of refund receiving account

Can I apply to send the Gift of Thanks outside of Japan?

The Gift of Thanks can only be delivered within Japan. However, there are municipalities where delivery is not possible to some areas such as Okinawa and remote islands.
Therefore, when making a donation, please check the delivery region for each municipality in advance.

Can I donate to my place of residence and receive the Gift of Thanks?

It is possible to make a donation to the municipality where you are registered as a resident (where you live). However, you will not be able to receive the Gift of Thanks .
On the other hand, if you apply for the muncicipality where you do not live, you can receive the Gift of Thanks from Furusato Nozei payments even if you apply for a neighboring city that is in the same prefecture as your place of residence.

What payment methods are available?

In MOGUFULL, all municipalities support payment by the following credit cards.
MasterCard, VISA, JCB, American Express, Diners
* The number of payments is only "lump-sum payment".

I've been away from my seat for a while, so it looks like I've run out of time to complete the application form. Do I need to apply again in this case?

If you select credit card payment and the status of inactivity continues, a timeout error will occur. In this case, please apply to donate again.

I closed the payment screen by mistake, do I need to apply again?

In this case, the donation application is not completed. Please apply for donation again.
In addition, an error may occur in the case of donating the Gift of Thanks that can only be applied for once a year, but please wait for a certain period of time and apply again.

Can you issue a receipt?

Furusato Nozei is a system that deducts from the tax paid by the individual, so it cannot be claimed as an expense. If you want to check the amount, please check the "donation receipt certificate" issued by the municipality.

I'm a housewife, but I don't have a credit card in my name. Is it okay to use a credit card in my husband's name to make a payment for Furusato Nozei?

The person who receives the Furusato Nozei deduction (in this case, the wife) and the credit card holder for the payment must be the same person. If the wife wants to receive a tax deduction for Furusato Nozei, she will need to pay by another method such as a bank transfer.
On the other hand, there is no problem even if the person applying and the person receiving the deduction are not the same person. Therefore, the wife can apply and pay on behalf of her husband with a card in her husband's name. In that case, please enter your husband's information in the donator information column.
If you have made a payment by mistake, please contact the municipality where you applied for the Furusato Nozei directly and take procedures such as correction.
If you have no income, please note that you will have to pay it yourself for your Furusat tax donation since there is no tax that can be deducted.

When will the Gift of Thanks arrive?

It depends on the municipality and the Gift of Thanks you requested, but we plan to deliver it in about 1 to 2 weeks after the application, or 1 to 2 months at the latest.
However, seasonal items such as fruits and seafood may have a limited shipping period. In "MOGUFULL", the shipping time is stated on each of the Gift of Thanks page, so please refer to it.

I would like to check the delivery status of the Gift of Thanks.

We recommend that you contact the municipality directly to confirm the delivery status of the Gift of Thanks .

Is it possible to specify the shipping time of the Gift of Thanks?

Date cannot be specified. If you really need it, please contact the municipality where you applied directly.

Is it possible to deliver the Gift of Thanks to my parents or company instead of my home?

We can deliver to addresses different from your living address. In the donation application form, you can set the address of the donator and the address of the recipient separately. Please uncheck "Delivery to the same address as the donator (deductible person)" in the "Delivery address of the Gift of Thanks" column, and register the address of the person you want to send the Gift of Thanks to.

When will I receive the documents required for the deduction?

The timing of the delivery of the donation receipt certificate varies to each municipality. In some cases, it may arrive earlier than the Gift of Thanks, and in other cases, it may be delivered at the time close to the final tax return period. Please refer to the "Estimated time for sending the donation certificate" column on the Gift of Thanks page.

What is Furusato Nozei?

It is a system that a portion of the resident tax is paid to the municipality by choosing a municipality from all over Japan and making a donation.
From the word "Furusato Nozei", we tend to think that it as a system where you pay taxes to the hometown where you were born or grew up, but in reality, you can donate to any municipalities in Japan, including your hometown. By making a donation to your hometown or a municipality that you want to support, you can pay taxes that tend to be concentrated in urban areas to rural areas, and support that municipality.

Is it possible to apply for Furusato Nozei to the municipality of my current address?

You can also apply for Furusato Nozei to the municipality where you currently reside (the municipality where you have registered your resident card), but please be aware that some municipality have rules that prohibit sending the Gift of Thanks to their residents. Each municipality has a different response, so please contact the Furusato Nozei office of the municipality where you live.

Is there an upper limit to the amount of Furusato Nozei?

The maximum amount (limit) that can be deducted for Furusato Nozei is determined.
There is no limit on the amount of money you can donate, but you will pay for the amount that exceeds the maximum donation amount.
Tax deductions are available for 20% of the per income rate of the resident tax, that is, up to 1/5 of the tax amount can be donated to other municipalities. At least 4/5 of the tax amount must be paid to the municipality where you live.
The deduction limit varies depending on income, insurance fees, and family composition, so it is important to know your own approximate limit. For the estimated amount according to your own situation, please check the "Furusato Nozei deduction maximum amount calculation formula and simple simulation " or deduction maximum amount simulator list.
In addition, the minimum amount that donation deduction can be applied is 2,000 yen, and if the amount of Furusato Nozei is less than it, you can not receive tax deduction.

Is the timing of the Furusato Nozei determined?

You can apply for Furusato Nozei at any time from January 1st to December 31st.
You can apply for Furusato Nozei throughout the year, but be careful if you apply at the end of the year. Depending on the payment method, it may be treated as the payment for the next year.
In general, in the case of payment by credit card, we usually accept payment until December 31st, but in the case of bank transfer, it is the day when the transfer procedure is done at the financial institution, and in the case of the currency registration, it is the day when the municipality receives the currency registration. Please refer to the " Regarding the application deadline for Furusato Nozei payment and the application deadline for the One-stop Special System " for detailed explanations.

Can I apply for Furusato Nozei to multiple municipalities or to the same municipality multiple times?

There is no limit to the number of municipality you can choose or the number of times you apply.
You can apply to multiple municipalities or the same municipality multiple times. However, the maximum amount of donations that can be deducted from tax varies depending on the person, so please be sure to check the amount of tax (donation) you can pay.
In addition, in order to use the "Furusato Nozei One-stop Special System", there is a condition that the recipient of Furusato Nozei must be within 5 municipalities. If you apply for more than 5 municipalities, you will need to complete a final tax return.
Please note that some municipality may have limits on the number of times the Gift of Thanks be sent. Please be aware that even if you apply multiple times to the same municipality, you may receive the Gift of Thanks only once.

Is there any possibilities that the municipality I applied for Furusato Nozei will force me to donate more?

Municipality will never force you to donate more. If you are forced to donate, there is a possibility of fraud.
Municipality you applied for Furusato Nozei will not request additional tax payment (donation) or ask for re-payment for any reason. Of course, they will never ask people who have not applied to make a payment. There are cases of fraud or forced donations pretending "Furusato Nozei", so please apply through a reliable Furusato Nozei portal site such as " MOGUFULL " or other operators.

How will the donation be used?

The use of the donation varies by municipality, but many municipalities allow you to choose from multiple uses. For example, "to improve the medical system'', "to prepare the environment for raising children'', "to protect precious cultural properties'', or "to protect the green rich nature''.
Please check the municipality page or the application form for how the donation is used in each municipality. In addition, it is mandatory that you specify the use when you apply. If any of the uses provided by the municipality does not meet your expectation, please select "Others".

What is the Gift of Thanks?

Gift of Thanks is a gift given as a gratitude for the donation from the municipality that you applied for Furusato Nozei.
Each municipality is making various efforts; preparing local specialties and special benefits, experience-based services such as a one-day mayor experience, original tours, and so on.
If you are looking forward to receiving the Gift of Thanks, please check the Gift of Thanks search and the Gift of Thanks popularity ranking.
However, the Gift of Thanks is only by the goodwill of the municipality, and it is not municipality's obligation to send the Gift of Thanks. Let's not forget the original purpose of Furusato Nozei, which is to support your own hometown or the municipality you like or care about.

I often hear the term "return rate" in Furusato Nozei, and what does it mean?

It means that how much of the Gift of Thanks is given in relation to the donation amount.
If the return rate is 30%, you will receive the Gift of Thanks worth 3,000 yen for every 10,000 yen tax (donation). For those of us who apply for the Furusato Nozei, please cherish the feeling of supporting the Municipality without being too councious about the "return rate".

Is the Gift of Thanks taxable?

The Gift of Thanks is applicable to the temporary income, and if temporary income exceeds 500,000 yen per year, it will be taxable.
Prize contests and lottery prizes, one-time payments for life insurance, and refund on maturity date for damage insurance are also applicabple to the temporary income, so please be careful if you have applied for a large amount of Furusato Nozei and received a large amount of the Gift of Thanks.

Can we receive two Gifts of Thanks if my husband and I each apply?

It will be given to each, but it is necessary to file the tax deduction for each.
Furusato Nozei are made on a per-individual basis, regardless of whether you are a couple or a family. For this reason, the Gift of Thanks will given to each, but each person must also apply for the "final tax return" or "Furusato Nozei One-stop Special System".

I heard that the "Furusato Nozei One-stop Special System" cannot be used if I apply Furusato Nozei to more than 6 municipalities. What should I do in that case?

If you cannot use the One-stop Special System, you can receive tax deductions by filing a final tax return. In order to use the One-stop Special System, there are certain conditions; you need to apply for within 5 municipalities, you do not file a "final tax return" for medical expense deductions or housing loan deductions. If you cannot apply for the "Furusato Nozei One-stop Special System" or if you forget to apply, you can receive a tax deduction by filing a "final tax return".

What happens if I don't file a "Final tax return"?

If you don't file anything, you won't be able to receive the deduction, and you will have to pay the full amount. On the other hand, even if you do not file a final tax return, you can receive a deduction if you apply for the "Furusato Nozei One-stop Special System". Also, even if you cannot apply for the One-stop Special System and cannot file a final tax return, the tax deduction for Furusato Nozei for the past five years can be claimed as a "filing returns for refund". For details, please refer to " When is the tax return/refund application period/deadline? "

I applied for Furusato Nozei deduction under the "One-stop Special System", but the deduction under the "One-stop Special System" became invalid because I filed "final tax return" separately. What should I do in this case?

In order to apply for a deduction under the "One-stop Special System", you must not file a "final tax return". If you need to file a final tax return after submitting the documents for the "One-stop Special System", please complete the Furusato tax deduction procedure on the final tax return as well. However, even if the application for the " One-stop Special System " becomes invalid after submitting a " final tax return " by mistake, it is possible to correct the tax amount (or refund amount) to an appropriate amount by making a "request for correction". A "request for correction" is a procedure for requesting a correction when the amount of tax payment is higher than the actual amount due to an error in the " final tax return". Documents must be submitted to the director of the tax office of the jurisdiction within five years from the legal deadline for filing the final tax return. For details, please refer to the website of the National Tax Agency.
[Procedure name] Procedures for requesting correction of income tax and special income tax for reconstruction | Self-assessed income tax | National Tax Agency

When will the deducted money be returned?

Income tax will be refunded in a few weeks at the earliest, and resident tax will be reduced from the total amount of payment.
If you file a final tax return, it will be deducted from both income tax and resident tax. Since the income tax has already been paid, it will be transferred as a refund to the account specified at the time of filing the final tax return. (It will be transfered in 2 to 3 weeks in the case of electoronic filing and 1 month ~ 1 month and a half in other cases).
The resident tax is not refunded, but the amount of Furusato Nozei is deducted from the amount of resident tax that will be paid in the next year. Around June in the following year you applied for Furusato Nozei, you will recieve a "Notification of the result of resident tax", so you can confirm that the resident tax has been deducted there.
If you use the One-stop Special System, you will not be refunded from your income tax, and the entire amount will be deducted from resident tax.

What is the maximum amount that can be tax deductible?

By entering your annual income and family composition in the deduction limit simulator , you can check the approximate upper limit.
If you want to know a more accurate amount, please contact the department in charge of resident tax in your Municipality.

Why can't I know the maximum donation amount that can be tax-deduxtible until next year?

This is because the maximum donation amount cannot be calculated unless the income in the year is fixed.
The maximum contribution amount is determined by your annual income. Therefore, it cannot be calculated unless the income from January 1st to December 31st is fixed. Usually, you will apply for the Furusato Nozei, assuming the maximum donation amount based on the income of the previous year. However, please be aware that if your income, expenses, or family composition is expected to change due to employment, retirement, marriage, childbirth, etc. because the maximum donation amount may change significantly from the previous year.

The profit from the transfer of stocks will be withheld in a specific account. In this case, should I file a final tax return?

By filing a final tax return, the maximum donation amount will increase, but there is a possibility that national insurance fees will also increase.
If you have a specific account with a securities company and choose to withhold tax, you do not need to file a final tax return, as the final tax return will be withheld from the capital gains from the sale of stocks.
However, if you file a final tax return, your total income will increase, so the income rate of personal resident tax will increase. Therefore, the maximum donation amount will be increased, and you can apply for Furusato Nozei more. On the other hand, please be aware that as your income increases, your national insurance fees, which are based on your income, may increase, or you may be excluded from dependents. For more information, please refer to " Benefits and points to note of Furusato Nozei for those who invest in stocks, FX, etc. "

I am using the housing loan tax reduction system, can I receive deductions in Furusato Nozei?

Even those who receive deductions by using the housing loan tax reduction system, they can receive the Furusato Nozei deduction in many cases.
Both the Furusato Nozei and the housing loan tax reduction are the systems where tax is deducted from income tax and resident tax. Therefore, depending on your income and the amount eligible for deduction, if you apply for Furusato Nozei, the deduction amount of the housing loan tax reduction may be partially reduced. However, this does not mean that the full amount cannot be deducted.
There is an item for those who are using the housing loan tax reduction in the maximum deduction amount simulator , so please check the impact on the deduction amount as a guide.

What should I do if I lose the "Donation Receipt Certificate" that is required for final tax return.

Please contact directly to the Municipality where you applied.

I have lost the application form for the "One-stop Special System". What should I do?

In the case of the "Special application form for donation tax deduction", the document is sent as a service by the Municipality, but you can actually print it out from the website of the Ministry of Internal Affairs and Communications. If you print it out on your home printer, please fill in the necessary information and send it to the Municipality.
Ministry of Internal Affairs and Communications | Use of My Number in the Field of Local Taxes |

You can also download application forms and sample entries from MOGUFULL.
Furusato Nozei One-stop Special System(download application form)
Please print it out on your home printer, fill in the necessary information, and send it to the Municipality by the deadline.

Can I download the "Certificate of Donation Deduction"?

You can download "certificate of donation deduction" from My Page . After filtering by the fiscal year you want to download, please click the "Certificate of donation deduction" button to download.